Frequently Asked Questions – Ameublement Forgues

Are the appliances new or used?

The appliances sold at Ameublement Forgues are used or refurbished, then fully inspected, cleaned, and tested before sale. Each appliance is checked to ensure reliable and safe operation, offering an affordable and eco-responsible alternative to buying new.

What does “refurbished” mean?

A refurbished appliance has been previously used but has undergone inspection, testing, and cleaning to ensure it functions properly. Refurbished appliances provide excellent value, cost significantly less than new models, and help reduce environmental waste.

Do your appliances come with a warranty?

Yes. All refurbished appliances include a 90-day warranty.
If an issue occurs during the warranty period, the solution is an exchange or store credit, depending on availability and circumstances.

Why are your prices lower than big retail stores?

Prices are lower because appliances are refurbished rather than new, overhead costs are kept low, and inventory is sourced locally. This allows Ameublement Forgues to offer competitive pricing without compromising inspection standards or warranty coverage.

How often does your inventory change?

Inventory changes daily. Many appliances available in-store are not listed online, which means visiting the showroom often provides more choices than what appears on the website.

Can I reserve an appliance I see online?

Yes, availability can be confirmed by phone or in person. Due to fast inventory turnover, reservations are generally short-term and subject to availability.

Do you offer delivery?

Yes. Delivery is available within Québec City and surrounding regions (within 40 km).
Depending on the season and availability, delivery can often be completed within 48 business hours.

Do you remove old appliances?

Yes. Old appliance removal is available for an additional fee or may be credited toward a new purchase, depending on the appliance and condition.

Do you offer installation services?

Basic delivery and placement are available. Installation and hookups may vary by appliance type and situation. It is recommended to confirm installation details at the time of purchase.

Is financing available?

Yes. Financing is available on site.
Financing options can be discussed in person to determine what best fits the customer’s needs.

Do you sell all major appliance brands?

Inventory varies daily, but Ameublement Forgues regularly carries a wide range of major brands. Because stock changes quickly, specific brands and models cannot always be guaranteed.

Why are some appliances not listed online?

Due to high turnover and frequent inventory updates, not all appliances are listed online. The website showcases examples, but in-store selection is often larger.

Are refurbished appliances reliable?

Yes. Each appliance is inspected and tested before sale. Refurbished appliances can offer dependable performance at a fraction of the cost of new appliances when properly inspected.

Is buying refurbished appliances environmentally friendly?

Yes. Refurbishing and reusing appliances reduces landfill waste and extends the life of existing products, making it a more sustainable and eco-responsible choice.

How long has Ameublement Forgues been in business?

Ameublement Forgues has been serving the Québec City area since 2011, processing over 500 appliances per year.

Why should I choose Ameublement Forgues?

Customers choose Ameublement Forgues for competitive pricing, fast delivery, inspected appliances, warranty coverage, and the convenience of a one-stop shop for purchasing, delivery, removal, and financing—all from a trusted local business.